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chegou uma fatura de um produto e eu cancelei! quero meu estorno.

New Here ,
Oct 28, 2024 Oct 28, 2024

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a 2 dias recebi uma fatura do pacote adobe automatica do cartão, mas em um valor que não consigo pagar, e esse mes eu ja iria cancelar mesmo, acabou que quando recebi essa fatura no cartão no mesmo momento corri para cancelar!! gostaria do meu estorno, estou desesperado e não irei conseguir pagar essa fatura, vi que tenho 14 dias! eu só quero meu estorno, só isso, cancelei no mesmo momento ainda mais por que não tenho como pagar essa fatura!

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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Hi there

 

Thank you for reaching out to us, and I hope you’re doing well.

Upon reviewing your Adobe account associated with the Adobe ID used here on the community, I can confirm that your membership was canceled yesterday by our product support team. A refund has also been processed, and you can expect to see it reflected in your bank account within the next 10-14 business days. The exact timing may vary depending on your bank's processing policy.

If you have any further questions or need assistance with anything else, please feel free to reach out.

 

 

~Amal

Regards
Amal

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