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Comment in sticky pad / comment box not opening

New Here ,
Apr 19, 2023 Apr 19, 2023

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I did write notes in sticky pad/ comment box and saved it but now it is only showing square box and it is not opening please help me...i m in much needed i have exams in 1 week ... How to open that

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Adobe Employee ,
Apr 30, 2023 Apr 30, 2023

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Hi @Ninganagouda29498698v5ti,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Have you tried clicking the three dots on the top right (when the PDF is opened) -> click on comments to open the entire list of comments?

 

Also, clicking the box created by the comment should open up the entire comment. If this is not the case, please share the below pieces of information for further investigation:

1. The application version of Acrobat Reader Mobile you are using (go to Profile-> About Acrobat);

2. A screen recording of the issue you see at your end;

3. The file over private message to reproduce the issue (click on my profile name-> click the blue button that says "Send a Message" on the next screen)

 

Look forward to hearing from you.

 

-Souvik

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