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Comment toolbar

New Here ,
May 08, 2023 May 08, 2023

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Was using comment toolbar to take notes. And usually my notes save automatically, but this time from a lot of notes taken from drawing I lost all of it. How do I go through history to retrieve the notes? 

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Adobe Employee ,
May 12, 2023 May 12, 2023

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Hi @Ella Sheila29769610vn0p,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

To test, would you mind adding a few comments and then uploading the file to the cloud? Once uploaded, try following your regular workflow and let me know if the comments remain or disappear.

 

This would help us narrow down our approach when investigating the issue. Also, a sample PDF and a screen recording of your workflow where you experienced the issue would greatly help.

 

Look forward to hearing from you.

 

-Souvik

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