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Comments with pencil tool are very sharp

Community Beginner ,
Nov 18, 2022 Nov 18, 2022

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Hello there!

I'm using adobe acrobat free version on my samsung tablet and when I draw comments with pencil tool .. the text is drawn very sharp (ex: when I draw a dot It appears as a small rectangle xD ).. and I don't find the sharpness option in app preference.

Thanks In advance , I hope anyone can help me

TOPICS
Android , Comment markup and annotate

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Adobe Employee ,
Nov 25, 2022 Nov 25, 2022

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Hi @SAFWAT1

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a screen recording of the workflow for better understanding and assistance? 

Also, a few more pieces of information would come in handy:

1. The application version of Acrobat Reader you are using;

2. The Android version of the tablet you are using;

3. A sample file with the comments drawn on it to deep dive into the issue.

 

Also, I suggest you keep the application updated as per the Store.

 

Look forward to hearing from you.

 

-Souvik.

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Community Beginner ,
Dec 01, 2022 Dec 01, 2022

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Hi @S S. 

Thank you for your reply

I have attached a file explaining what I mean

The text is not readable as you see

Some information that might help:

My tablet's android version is: 12.

App version: 22.10.0.24437 

Also I downloaded the app on my phone and the same problem has appeared.

I hope this information is enough

 

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Community Beginner ,
Dec 01, 2022 Dec 01, 2022

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This is also a screen record describes what I mean but on my phone .. every thing I write becomes very sharp like this

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Adobe Employee ,
Dec 01, 2022 Dec 01, 2022

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Hi @SAFWAT1,

 

Thanks for sharing all the details. I have forwarded the information to the team for investigation. I will get back to you with the updates at the earliest.

 

-Souvik

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

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