• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Comments with pencil tool are very sharp

Community Beginner ,
Nov 18, 2022 Nov 18, 2022

Copy link to clipboard

Copied

Hello there!

I'm using adobe acrobat free version on my samsung tablet and when I draw comments with pencil tool .. the text is drawn very sharp (ex: when I draw a dot It appears as a small rectangle xD ).. and I don't find the sharpness option in app preference.

Thanks In advance , I hope anyone can help me

TOPICS
Android , Comment markup and annotate

Views

1.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 25, 2022 Nov 25, 2022

Copy link to clipboard

Copied

Hi @SAFWAT1

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a screen recording of the workflow for better understanding and assistance? 

Also, a few more pieces of information would come in handy:

1. The application version of Acrobat Reader you are using;

2. The Android version of the tablet you are using;

3. A sample file with the comments drawn on it to deep dive into the issue.

 

Also, I suggest you keep the application updated as per the Store.

 

Look forward to hearing from you.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 01, 2022 Dec 01, 2022

Copy link to clipboard

Copied

Hi @S. S 

Thank you for your reply

I have attached a file explaining what I mean

The text is not readable as you see

Some information that might help:

My tablet's android version is: 12.

App version: 22.10.0.24437 

Also I downloaded the app on my phone and the same problem has appeared.

I hope this information is enough

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 01, 2022 Dec 01, 2022

Copy link to clipboard

Copied

This is also a screen record describes what I mean but on my phone .. every thing I write becomes very sharp like this

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 01, 2022 Dec 01, 2022

Copy link to clipboard

Copied

LATEST

Hi @SAFWAT1,

 

Thanks for sharing all the details. I have forwarded the information to the team for investigation. I will get back to you with the updates at the earliest.

 

-Souvik

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 01, 2022 Dec 01, 2022

Copy link to clipboard

Copied

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines