Compré accidentalmente una suscripción

[Ernesto256781838o9g]

Hola estaba realizando un proyecto y mi hermano accidentalmente hizo una suscripción anual quiero saber si puedo obtener un reembolso y cancelar mi suscripción.

[jane-e]

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@Ernesto256781838o9g wrote:

Hi I was doing a project and my brother accidentally made an annual subscription I want to know if I can get a refund and cancel my subscription.

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Acrobat Reader for Mobile is free. If you subscribed to something through Google Play, then you did not subscribe through Adobe, and you need to go through Google Play to cancel.

Details for Google Play here:

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#manage-subscriptions

Jane

[Ernesto256781838o9g]

Ya lo cancelo pero me reembolsaran? Nececito el dinero

[jane-e]

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@Ernesto256781838o9g wrote:

I already cancel it but I will be refunded? I need the money

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Again, you need to contact Google Play. Adobe was not involved in your order.

Just scroll down a little bit from the link I gave you. 

Here, I've done it for you — you can use this:

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio...

Jane

[S. S · Accepted solution]

@Ernesto256781838o9g Hi,

Adding to what Jane said, the refund for a mobile-based subscription depends upon the store you have purchased from. 

You can refer to the policies from Play Store and apply for a refund from the same link given below:

Learn about refunds on Google Play - Google Play Help

I hope this helps.

Thanks,

Souvik.