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Conflict files

New Here ,
Nov 29, 2023 Nov 29, 2023

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Hi, I see a lot of people are having trouble with the mobile app on IOS , files being saved as a conflict file, I use the app daily for work to access paperwork & consistently edit docs on it. Please advise on the issue as it isn't getting any better, I have even tried renaming the files back to what they were & they just revert back 

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New Here ,
Nov 29, 2023 Nov 29, 2023

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I am having the same trouble with conflict files.

what going on.

This was not happening before

 

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New Here ,
Nov 29, 2023 Nov 29, 2023

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Indeed!

 

I'm glad I'm not the only ones! 

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New Here ,
Dec 02, 2023 Dec 02, 2023

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yeah this is extremely annoying.  I'm working on one report now and have about 10 conflicts and I'm not done yet lol.   Hoping this fix this issue soon. 

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New Here ,
Dec 03, 2023 Dec 03, 2023

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Same here. This was not happening about a month ago

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New Here ,
Dec 04, 2023 Dec 04, 2023

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I am having the same problem and it is VERY time consuming to go in and delete all the "conflict" files (multiple new conflict files are created with each edit I make as I go in and out of the document toggling between other apps pulled up to pull info). This started about 2 weeks ago. When will we have a fix?. It is doubling my work time. 

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New Here ,
Dec 09, 2023 Dec 09, 2023

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What going on with Adobe Acrobat just started creating conflict files. Please fix problem 

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Community Beginner ,
Apr 06, 2024 Apr 06, 2024

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I think the problem is:

The iOS version is not Acrobat, it's Adobe Reader with a few added tools that its not qualified to use. I've been trying to do Acrobat DC stuff with it and it is simply not up to the task. 

C Ya

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Community Beginner ,
Apr 06, 2024 Apr 06, 2024

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Somehow I got logged in as a guest. So .... Yeah, what he (I) said.  ðŸ˜‰

 

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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LATEST

Hi @Charlie33618672hdny,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Since we released a patch earlier related to the fix, we would be interested to understand the workflow you follow and a few more details:

 

1. The app version you use ( go to Profile-> About Acrobat);

2. The iOS version of your device;

3. A screen recording which shows the entire event, right from the moment you locate the file to open till the point a conflict file is created.

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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