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Contrate por los 7 días gratis y me cobraron

New Here ,
Sep 03, 2022 Sep 03, 2022

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  • Hola, acabo de contratar la subscripcion donde te dan los 7 días gratis y en automático se hizo el cobro de mi tarjeta sin respetar los 7 días gratis, quiero el rembolso de mi dinero y que respeten sus propias promociones
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Participant ,
Sep 05, 2022 Sep 05, 2022

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Hello @Lizzz2594702981yn 

 

I hope you're doing great, and sorry for the issue you've experienced.

 

For cancellation and refund, you need to connect with the particular store you purchased the application from; as Adobe does not issue refunds for purchases made directly through app stores.

For cancellation, please refer to:

For Android - https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio...

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel

 

I hope it helps.

 

Regards,

Krutikka

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