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Couldnt complete puchase error

New Here ,
Nov 18, 2023 Nov 18, 2023

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I get this error on opening the reader app on my s21 android mobile even though I haven't sought to purchase anything?

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Adobe Employee ,
Nov 28, 2023 Nov 28, 2023

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Hi Rupert337081764zip,

 

Thank you for reaching out.

 

Please try reinstalling the application. Remove the application and reboot the device.

Reinstall the application and check if you still get the error. 

 

If the error still appears, share the screenshot of the message. Share the Acrobat Reader and android version number on your mobile device.

 

Thanks,

Meenakshi

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