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Crucial problem

New Here ,
Jun 21, 2021 Jun 21, 2021

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The application has fatal problem, it shutdowns my I pad whatever fully charged . Only this application shutdowns my pad 

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Adobe Employee ,
May 10, 2022 May 10, 2022

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Hello,

 

Hope you are doing well. I am sorry for the delayed response and the experience you had with Acrobat Reader Mobile.

 

Just so that we can understand the issue better, could you let us know is the application crashing down the iPad when you open any particular document or is it just when you launch the application.

 

Also, I would suggest you to check for applications open in the back ground as they can also hinder the performance of the application. If there are multiple applications open in the background, please try to close them and then try working with the application.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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