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Desempenho adobe no Android

New Here ,
Aug 18, 2022 Aug 18, 2022

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Olá 

 

Eu uso bastante o adobe e recentemente reparei que o aplicativo esta muito lento a fazer download dos documentos. Serei apenas eu? Obrigado

 

O meu dispositivo é um galaxy s22 ultra

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Android , Crash or freeze

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Adobe Employee ,
Aug 19, 2022 Aug 19, 2022

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Hello Luis,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Would you mind briefing if the issue is with a specific file or all the files you try to open? Also, please share a sample file for me to try and reproduce at our end.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

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New Here ,
Aug 20, 2022 Aug 20, 2022

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Hi

 

I send a exemple file for you to try. Tell me what you have find.

 

Thanks

 

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Adobe Employee ,
Aug 22, 2022 Aug 22, 2022

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@luis257127504hpg Hi,

 

Thank you for sharing the file. I have forwarded it to the engineering team for them to try and reproduce the issue at their end. 

I will reply at the earliest with any information I get.

 

Thanks,

Souvik.

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