Disable cloud storage

[tackle unlimited]

How do I disable cloud storage? I'm only going to assume that updates were made and now all my files are being saved on the cloud, I need to disable it asap. Help please

[S. S]

Hi @tackle unlimited,

Hope you are doing well. Per the description, you want to disable cloud storage.

By design, Acrobat Reader Mobile does not save files to the cloud unless done manually. 

So, if you have the cloud account logged in, the files will not be affected or uploaded automatically unless you use the option to upload to Acrobat Cloud Storage.

Hope this clarifies your question.

-Souvik

[tackle unlimited]

Yes I was finally able to figure the problem out. Thank you so much.

[S. S · Accepted solution]

@tackle unlimited Thank you for taking out the time to let us know that it helped.

Marking a response as 'Correct' helps others find the answer quickly.

[Laura218878429zz5]

well i still can't figure it out. 

[Rick33478585vb7a]

The person who asked the question wanted a direct answer, which you did not provide. The proper response would be a numbered list of steps to accomplish the tadh without the marketing fluff. Try again. 

[S. S]

Hi @Rick33478585vb7a,

There are no direct steps to disable Acrobat Cloud Storage. 

Since Adobe Storage does not work like other cloud drives, you are free to use it without worries about files getting synced automatically.

-Souvik

[KXM]

ONCE AGAIN, YOU SKIRTED THE QUESTION

[S. S]

@KXM Acrobat Cloud storage can be disabled from the backend if you are on an enterprise account. 

Note: Adobe Cloud Storage does not automatically back up files unless done so manually.

For enterprise user admins, you can check this page for reference: Mobile Acrobat and AppConfig — Acrobat Mobile App Deployment (adobe.com)

-Souvik