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I bought the app for $19.99 and I’m wondering if it’s a one time thing or you have to pay it monthly.
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Hi Noemib,
Sorry for the delay in response.
It is hard to say without knowing the service that you have purchased.
Could you please confirm the service name?
I have tried to check your account with the email address that you used to sign-in to Forums. I cannot find any service listed under your account.
It would be helpful if you can share the Adobe ID (email address) that you used to purchase the service in a private message.
You can initiate a private message using the steps provided here How Do I Send Private Message
NOTE: Please do not share your personal details here on the forum or any other social sites.
Let us know if you need any help.
Regards,
Meenakshi
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Hi Noemib,
Sorry for the delay in response.
It is hard to say without knowing the service that you have purchased.
Could you please confirm the service name?
I have tried to check your account with the email address that you used to sign-in to Forums. I cannot find any service listed under your account.
It would be helpful if you can share the Adobe ID (email address) that you used to purchase the service in a private message.
You can initiate a private message using the steps provided here How Do I Send Private Message
NOTE: Please do not share your personal details here on the forum or any other social sites.
Let us know if you need any help.
Regards,
Meenakshi