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Doesn’t allow me to send documents for e signature

New Here ,
Nov 22, 2023 Nov 22, 2023

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I am on holidays in Pakistan and my original Adobe account is from UK. I tried to send a document for e-signature while in Pakistan and every single time as I click to send the documents and error message comes. I cannot seem to solve it please help

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iOS , PDF forms

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Adobe Employee ,
Nov 24, 2023 Nov 24, 2023

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Hi @saif33727609mc56,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few more pieces of information for further investigation:

1. A screenshot of the error you see when trying to send documents for signature;

2. Do you use mobile cellular data or local WiFi for operations? Also, I suggest checking for any restrictions on the network usage.

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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