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Editing on the phone

New Here ,
Aug 04, 2021 Aug 04, 2021

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I can't edit on my PDF files after I applied for a new subscription. Although it still lets me sign signatures and add in text boxes, I'm unable to 'edit PDF' even when I click on the content. I've never had issues in the past to type in my information and I'm just wondering if it's a fault on your end and it's due to a new upgrade? 

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Edit and export , iOS , PDF forms

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Aug 08, 2021 Aug 08, 2021

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Hi @Monica5CD9  ,


Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. OS version?
  2. Make and model of your device?

 

Try to sign out and sign in back to your account. Do the following to restore your subscription:

  1. Tap the profile icon.
  2. Tap Subscriptions or Manage subscriptions
  3. Tap Restore Purchases.

For more help refer to: https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.


Regards

Ria

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