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Error opening pdf forms on Android

New Here ,
Jun 27, 2021 Jun 27, 2021

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Lately when I try to open pdf forms on my android (Samsung s21) I get an error message saying I need Adobe Acrobat Reader DC for Windows or Mac (won't let me attach screen grab). The AA reader ap opens up, but not the file. 

I have deinstalled and renstalled the ap. No changes. 

Hoping for a solutions. Thank you!

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Android , PDF forms , View or share PDFs

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Community Expert ,
Jun 27, 2021 Jun 27, 2021

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Yes, use Acrobat Reader on Windows or Mac.

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New Here ,
Jun 27, 2021 Jun 27, 2021

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Thank you for your reply, but it doesn't help. I don't have any of those and the site has told me there should be no problem opening them using AA reader on Android, according to them the problem is with the Adobe ap. 

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Community Expert ,
Jun 28, 2021 Jun 28, 2021

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Where have you read this?

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Read what? The reply from the tax office was an email I received to Outlook. How is this relevant?

The other form I cannot open is from the local government in Barcelona and it is not possible to contact them regarding technical problems. 

 

 

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Community Expert ,
Jun 28, 2021 Jun 28, 2021

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"the site has told me there should be no problem opening them using AA reader on Android,"

Where have you read this?

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Hello again,

See my previous reply. The answer that you are refering to was sent to me in an email that I received to Outlook. How is this relevant?

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Community Expert ,
Jun 28, 2021 Jun 28, 2021

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Looks that this info is wrong.

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