Error saving document

[TOPGUN JAIROS]

I'm encountering an error when trying to copy or save a document from Adobe to OneDrive. Could anyone assist with resolving this issue? I'd appreciate any guidance or troubleshooting steps.

Thank you!

[Amal.]

Hi there 

Hope you are doing well and sorry to hear that you are experiencing issues while saving/copying files to OneDrive from Adobe Acrobat.

Would you mind sharing the screenshot of the error message or a small video recording of the steps you are taking and the issue as it occurs for more clarity? 

We are here for help, just need more information.

[TOPGUN JAIROS]

Herewith screen recording. Any file saved from Adobe App cannot be saved to OneDrive yet I have a paid subscription and have used less than 20% of my storage on onedrive. 

[Amal.]

Hi there, 

Thanks for sharing the video recording. This issue is already known to our engineering team, and they are working on it for the fix. While we do not have any fixed timeline yet for the issue, we will share the update as soon as we get more information. 

Thanks for your time and patience so far.