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Everything gets deleted except signature after signing on iPhone

New Here ,
Apr 20, 2022 Apr 20, 2022

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I have downloaded the app, I import a PDF in it, everything is fine. 

Then I sign it, it still appears to be alright. But when I try to share the signed PDF, or when I close then re-open the app, the PDF is blank except for the signature. 

I use an iPhone SE, and I have the latest Acrobat version. Anyone else have this problem ? Any idea on how to solve it ?

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Comment markup and annotate , Security or signature

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Contributor ,
Apr 20, 2022 Apr 20, 2022

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Hello Mathieu,

 

Hope you are doing well. I am sorry to hear that you are experiencing issues with Signature and the content of the files missing. 

 

Would you mind sharing a screen recording of the exact workflow you are following after which you are facing this issue as I tried to reproduce the same on my end and it worked fine.

Also, Please let me know the below details to check further:

1. The application version you are using

2. The operating system of teh device you are using and the version number.

 

Thanks,

Souvik.

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