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Extra charges

New Here ,
Sep 01, 2023 Sep 01, 2023

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Hi, I bought one of Adobe's plans with annually payment. I paid the amount first, but every month I receive a bill for extra charge through Adobe Inc. I don't know why. Please check my account.I am looking forward your response.

 Thanks 

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Adobe Employee ,
Oct 01, 2023 Oct 01, 2023

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Hi @Morteza32023807v7q7,

 

Hope you are doing well. Sorry for your experience with billing.

 

I suggest logging on to https://account.adobe.com/plans to check for your account's active plans.

 

If you find any plans you do not use, please go ahead with the cancellation to avoid further billing.

 

-Souvik

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