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Files not saving in the Adobe Cloud

New Here ,
Dec 27, 2022 Dec 27, 2022

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I am signed in but my pdf files are not saving in the Adobe cloud. I'm a free user, does it have to do with that? It's been years that I am using it as a free user and saving my pdf files in the cloud and now I simply can't anymore.

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Edit and export , iOS , Organize PDF pages , PDF forms , View or share PDFs

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Adobe Employee ,
Dec 29, 2022 Dec 29, 2022

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Hi @WesleySilva,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Being a free user, you are entitled to a total storage quota of 2 GB. Have you checked if you have enough storage left on your account to save further PDF files?

If not, I suggest deleting a few of the older files that you no longer need and saving the newer files.

 

You can check your storage quota from here: https://acrobat.adobe.com/link/documents/.

 

Hope this helps.

 

-Souvik.

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New Here ,
Jan 18, 2023 Jan 18, 2023

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How do I check my storage? I clicked the link you sent me but it doesn't show much storage I'm using or if I have storage left. And I looked through the Acrobat app and can't find where I can check how much storage I'm using. 

Thank you for your help.

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Adobe Employee ,
Jan 23, 2023 Jan 23, 2023

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Hi @WesleySilva,

 

Sorry for the delayed response. 

 

You can also check the storage from the given link: https://assets.adobe.com/files/

 

Hope this helps.

 

-Souvik.

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