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Handwriting annotations smoothed/distorted on Ipad

New Here ,
Feb 21, 2022 Feb 21, 2022

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Hello,

I have a question regarding the Adobe Acrobat App on Ipad, I am using version 22.01.02, and my Ipad is on IOS 15.3.1. The problem I am having is when I annotate my PDF file in the Adobe Acrobat app, my handwriting distorts and becomes spikey, as seen in the example below. It seems like there is an auto smoothing function, is there a way to turn it off?

Thank you!

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Contributor ,
Apr 19, 2022 Apr 19, 2022

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Hello,

 

Hope you are doing well. I am sorry to hear that you are facing issues with handwriting annotations distorted on iPad.

 

Have you tried updating your iPad OS and the Acrobat Reader Mobile to the latest version and then check if the same issue persists.

 

Let me know if it helps.

 

Regards,

Souvik.

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Community Beginner ,
Oct 28, 2022 Oct 28, 2022

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Hi there, did you ever get this resolved? I'm experiencing the same issue and embarassing my sketch notes and annotations are turned into Game of Throne weapons. Looks fine when writing and as soon as I click Done, they're downsampled into a jagged mess. Kind of embarrassing during meetings, always have to give a disclaimer prior to presentation.

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Adobe Employee ,
Nov 02, 2022 Nov 02, 2022

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Hi @DubyaC,

 

Hope you are doing well. Sorry for your trouble with Acrobat Reader Mobile.

 

The issue with distorted annotations is already up with us on the product team's end, and the team is working on getting this fixed.

 

Sorry for the trouble you have to go through; the team is working hard to get this fixed in the upcoming days.

 

-Souvik.

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New Here ,
Jul 21, 2023 Jul 21, 2023

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Hey! I am still facing this problem on my iPad. Is there any solution to this?

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New Here ,
Jul 21, 2023 Jul 21, 2023

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Hey @A232579116wl, did you get a solution to this problem? I am having the same problem.

 

@S S., any solution?

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Adobe Employee ,
Jul 24, 2023 Jul 24, 2023

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Hi @AjaanRKhan,

 

The issue is still a work in progress from the team and I will update the thread once the fix is released.

 

-Souvik

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New Here ,
Apr 30, 2024 Apr 30, 2024

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I'm still having this issue, 2 yuears on from when someone else reportyed it. Presuming it still hasn't got fixed?

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New Here ,
Apr 14, 2024 Apr 14, 2024

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Did any solution come up plz do let me know

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