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Help me please

New Here ,
Jun 18, 2025 Jun 18, 2025

Every time when I try to open adobe either on my phone or IPad it crashes. It has been happening for 30 minutes now 

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Community Expert ,
Jun 18, 2025 Jun 18, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Community Expert ,
Jun 18, 2025 Jun 18, 2025

this is a widespread problem presumably on adobe's end.

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Adobe Employee ,
Jun 18, 2025 Jun 18, 2025

Hi All,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.

 

Regards,
Souvik.

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Community Expert ,
Jun 18, 2025 Jun 18, 2025
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no restart needed for me.  all's well with reader iphone 13

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