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HELP PLEASE Cannot print FDF files blank page :(

New Here ,
Jun 14, 2021 Jun 14, 2021

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Hello,

 

I get coupons from sites like SmartSource.ca and WebSaver.ca (FDF files). I know that they can only be printed once. I have updated our Adobe Acrobat Reader. But now when it prints the pages are blank. I have tried to uninstall the reinstalled the software but still the same thing happens. And because we are getting both sites with blank pages, I have coming here for help.

Has anyone else had same issue?

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Adobe Employee ,
May 17, 2022 May 17, 2022

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Hello Nate,

 

Hope you are doing well. I am sorry for the delayed response and the experience you had with printing FDF files.

 

However, FDF files are not the complete files but data from forms that need the actual PDF to print.

 

Please refer to the link for more information: Cannot print saved .fdf files

 

Let me know if it helps.

 

Thanks,

Souvik.

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