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How can I fix this annoying issue, and the Acrobat Reader app remains intact when sharing images in

Explorer ,
Apr 08, 2025 Apr 08, 2025
Dear DL-acrobat-android-support,
DL-acrobat-android-support <acrobat-android-support@adobe.com>,
 
As the attached image shows, whenever I share some images, the Adobe Reader PDF App Android tablet version,
 
 
It is populated as the attachment shows...
 
How can I fix this annoying issue, and the Acrobat Reader app remains intact when sharing images in Google Drive...?
 
 
Screenshot_20250408-145327_Adobe Acrobat.jpg
### 
TOPICS
Android , View or share PDFs
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Adobe Employee ,
Apr 08, 2025 Apr 08, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.


Could you please provide more details about the problem? Specifically:

- What device and operating system version are you using?

- Which version of the Adobe Acrobat Reader app is installed?

- What exactly happens when you try to share images? A small video recording of the steps you are taking and the issue as it occurs would be very helpful for more clarity.

In the meantime, here are some general troubleshooting steps that might help:

1. Ensure you're using the latest version of Adobe Acrobat Reader and reboot the device once.

2. Make sure the app has the necessary permissions to access and share files on your device.

 

 

Regards
Amal
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Explorer ,
Apr 10, 2025 Apr 10, 2025

Samsung Galaxy Tab S4

SM-T830

Android 10

Adobe Acrobat 25.3.0.38192
 
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Explorer ,
Apr 10, 2025 Apr 10, 2025

When I share images with Google Drive, all is OK.

Acrobat just malfunctions every time

I logged out of Acrobat using Gmail

But continues every time share images Google Drive

One Drive sharing NOT problems with Acrobat at ALL 

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Adobe Employee ,
Apr 10, 2025 Apr 10, 2025
LATEST

Hi there

 

Thanks for sharing the version details of the app and the OS. Also, please share a small video recording of the steps you are taking and the issue as it occurs, so that we can get this checked further.


Regards
Amal
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