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How to get my files from my previous mobile

New Here ,
Jun 21, 2021 Jun 21, 2021

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My previous phone display and scrren touch is not workingnow i have bought new mobile phone  my query id how to get my files from my damage phone to my new phone is it possible to gey if possible please guide me i

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Adobe Employee ,
May 11, 2022 May 11, 2022

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Hello,

 

Hope you are doing well. I am sorry for the delayed response.

 

As per the above description, I understand that you want to switch data from your previously damaged phone to the new phone.

 

To do so, if the files are synced to the cloud, you will just need to install the application and log in to it using the same e-mail address that you used on the previous phone.

 

Once logged in, the files would show up once the sync is complete and you will be able to work with the application like you used to.

 

Hope this helps.

 

Thanks,

Souvik.

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