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How to recover password to open documents?

New Here ,
Jan 30, 2023 Jan 30, 2023

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I forgot my password to open a document.How do I turn off security or reset password?

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Android , Security or signature

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

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Hi @kellen28176380d7av,

 

Hope you are doing well. Per the description, I understand that you want to turn off or reset the password on your document.

 

The security feature is provided to keep the encryption of the document intact. Once the password is lost, I am afraid; you might want to contact the creator of the PDF to access the document.

 

Hope this clarifies your question.

 

-Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

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Hi @kellen28176380d7av,

 

Hope you are doing well. Per the description, I understand that you want to turn off or reset the password on your document.

 

The security feature is provided to keep the encryption of the document intact. Once the password is lost, I am afraid; you might want to contact the creator of the PDF to access the document.

 

Hope this clarifies your question.

 

-Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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New Here ,
Jun 18, 2024 Jun 18, 2024

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Correct

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New Here ,
Feb 15, 2023 Feb 15, 2023

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How to recover my password please help me 

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Community Expert ,
Feb 15, 2023 Feb 15, 2023

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@Subramaniam28422816nji8 

 

Read the Correct response from Souvik just above your post. Passwords are there for a reason. You need to contact the creator if you lost the password.

 

Jane

 

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New Here ,
Apr 12, 2023 Apr 12, 2023

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Who is the creator

 

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New Here ,
Jun 30, 2023 Jun 30, 2023

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Please forget my password

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New Here ,
Jul 05, 2023 Jul 05, 2023

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Please I would love to reset my password to enable me open my pdf file I have the necessary informations you need. Thanks 

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New Here ,
Aug 10, 2023 Aug 10, 2023

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New Here ,
Apr 01, 2024 Apr 01, 2024

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Thanks 

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New Here ,
Apr 01, 2024 Apr 01, 2024

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How can I contact the pdf creator

 

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Community Expert ,
Apr 01, 2024 Apr 01, 2024

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quote

How can I contact the pdf creator

By @Olorunyomi364533527ql0

 

The PDF creator is the person who created the PDF and applied the password. If you know who they are, you can call, email, write,  or knock on their door. Passwords are applied for a reason. If the creator cannot be located or does not wish to assist, then you will not be able to unlock the PDF. We do not have access to this information.

 

Jane

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New Here ,
Jun 18, 2024 Jun 18, 2024

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Knock on their door....🤭☺️🤣

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