How to start my subscription?

[jean-marc_0146]

J'aimerais que mon abonnement commence immédiatement comment faire ?

[Meenakshi Negi]

Hi jean-marc_0146,

Thank you for reaching out.

We checked your account and see that you have two active subscriptions. Acrobat Pro is for desktop applications, and Acrobat Premium is for mobile applications. You can install the Acrobat applications on both devices and sign in using your Adobe ID (email address) to register the service and the password. 

You can download the Acrobat from this page: https://adobe.ly/3F4ELKR.

Acrobat Reader for mobile: https://adobe.ly/4i2QdoT. 

Let us know if you have any questions.

Thanks,

Meenakshi

[jean-marc_0146]

Je comprends pas pourquoi j'aurais 2 version. J'imagine qu'une seule
version est suffisante. Je veux fusionner des documents pdf. Alors c'est
probablement la version pro que vous me suggérez de garder. Est-ce qu'il
est possible d'annuler la version que je n'ai pas besoin.

[Amal.]

Hi there,

Hope you're doing well, and thank you for reaching out.

I've reviewed the Adobe account associated with the Adobe ID you're using, and I can confirm that your Acrobat Pro subscription is currently active. The other subscription has already been cancelled.

[jane-e]

@jean-marc_0146 

To clarify, when you subscribe to Adobe Acrobat Pro, it includes the Premium features in Acrobat for Mobile. You do not need both.

Jane