How to update

[Gemz~klm]

How do you update to the latest version of the Acrobat reader. I need to downliad a form and it say that i can't  until i update the reader form but i can't find where i do that. Thank you for your help. 

[sprinklr-integration-user]

Hi @Gemz~klm

I hope this message finds you well. Thank you for reaching out!

What happens when you try to update the application, do you get any error message? If yes, please share the screenshot of the same for more clarity.

To update the Acrobat Reader mobile app, please visit the App Store (for iOS) or the Play Store (for Android). For more details about the app and its features, you can check out the Acrobat Reader mobile app FAQ.

~Amal

[jane-e]

@Gemz~klm 

Does the error message say this? If so, the PDF form was created with LiveCycle Designer and you will not be able to open it with Acrobat Reader for mobile. You need the desktop version of Reader to open PDFs made with LiveCycle.

Jane