How to use work sign-in for Pro and personal for Reader for Android

[captnpyadav]

Sign in process on Adobe is cumbersome. The loop never ends although I am using the correct password. I have Acrobat DC account and I have my own private profile also. On laptop I use my company profile but on my mobile I want to use my personal profile. Why can't I do that? 

[subject edited for clarity by moderator]

[Harsh Vardhan Pareek]

Hi @captnpyadav 

Could you confirm whether the sign-in loop is on the company profile or your private profile? Kindly share the Adobe ID with us in a private message. 

For sending a private message follow the below steps:

1. Tap my name beside my profile picture.
2. Tap send a message.
3. Write your message and tap send.

Thanks,

Harsh

[captnpyadav]

Thanks, I was trying to sign in from my company profile. When I rebooted my phone, I was able to sign in.

Notwithstanding above, the sign in process is indeed cumbersome. As you know, Google also has a system of double authentication but it sends a push notification to approve and that's much easier.

Regards,


Get Outlook for Android

[Harsh Vardhan Pareek]

Thanks for confirming that you are now able to sign in. We appreciate your feedback on the sign-in process, 

I’m going to pass along your thoughts and needs to our product development team. Thanks again for writing in. 

writing in. 

Also, we have Adobe wish-form for feature request/bug report: https://www.adobe.com/products/wishform.html

Regards,

Harsh