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İphone 11'de son güncelleme ile birlikte adobe acrobat reader uygulaması açılmıyor.

New Here ,
Nov 19, 2022 Nov 19, 2022

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Ne yapmalıyım?

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Adobe Employee ,
Nov 25, 2022 Nov 25, 2022

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Hello @Cengiz Atabay 

 

I hope you're doing great, and sorry for the trouble.

 

I understand that you're unable to open the Acrobat Reader application on your mobile device.

Try to clear the cache of your device. Also, please check that your device and application are both updated.

Also, please try to sign out, restart your device, and sign back in. Uninstall and reinstall the application.

NOTE: Uninstalling the application may result in losing your file; please make sure you have a backup of your documents before uninstalling the application.

 

If the issue persists, could you please help us with a few details:

1. iOS version

2. Application Version.

3. A screen recording of the happening situation.

 

Let us know if this works.

 

Regards,

Krutikka

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