I am sending you a sample image

[mustafa0D44]

Hello, I use your application on my iphone phone with pleasure, but even though I have subscribed since yesterday, it is asking for money, I deleted the application, I installed it again, I could not proceed what I did, I am asking for emergency assistance.

[RiaTagra]

Hi mustafa0D44,

You might have used a different email account while paying for an Adobe subscription. If your primary email address isn't working, try a different email account.

Access your Adobe ID account online, and sign in with your Adobe ID (your email address) and password.

If you have a Creative Cloud account, you can also access your account via the Creative Cloud desktop app.

For your reference: Adobe Account Info 

Regards,

Ria

[AkanchhaS]

Duplicate threads https://community.adobe.com/t5/acrobat-reader-mobile/even-though-i-subscribed-to-the-product-he-is-a... 

https://community.adobe.com/t5/acrobat-reader-mobile/hello-how-i-could-not-understand-what-you-mean-... 

Hence, locking this discussion.