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I can not read word dokuments

Community Beginner ,
Aug 30, 2023 Aug 30, 2023

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You have locked my WORD dokuments on my phone. How can I read them?

You want me to pay for premium - I'm  not interested in changing Word to PDF. I only want to read my WORD dokuments.

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Community Beginner ,
Aug 30, 2023 Aug 30, 2023

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Community Expert ,
Aug 30, 2023 Aug 30, 2023

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Use a Word viewer for your phone.

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Community Beginner ,
Aug 30, 2023 Aug 30, 2023

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It has worked without problems until now??

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Community Beginner ,
Aug 30, 2023 Aug 30, 2023

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Yes it has worked until now.
Samsung, SE20FE

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Adobe Employee ,
Sep 26, 2023 Sep 26, 2023

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Hi @Bette Lundh31978590y49t,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile and the delayed response.

 

Reading the above description, it looks like the default application to view Word Documents was changed to Acrobat Reader Mobile on your device, and thus, the issue.

 

You might want to check the steps on how to remove the default application for an action: Set or clear default apps

 

Hope this helps.

 

-Souvik

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