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I can’t connect my apple account to restore my purchase

Guest
Feb 27, 2023 Feb 27, 2023

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When I try to sign in by apple id it's not working, and when I sign in by adobe account and try to connect apple account with adobe account it's still not working 

 

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BF1804E3-D56C-4CAA-9343-6F09A021E057.png

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1 ACCEPTED SOLUTION
Adobe Employee ,
Feb 28, 2023 Feb 28, 2023

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Hi @Deleted User,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

It looks more like an issue with the network. Have you tried getting a mobile hotspot or connecting to Wi-Fi once and then logging in to your Adobe account using Apple ID?

 

Please let us know if that works.

 

-Souvik

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Adobe Employee ,
Feb 28, 2023 Feb 28, 2023

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Hi @Deleted User,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

It looks more like an issue with the network. Have you tried getting a mobile hotspot or connecting to Wi-Fi once and then logging in to your Adobe account using Apple ID?

 

Please let us know if that works.

 

-Souvik

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