I can't explore my documents which is uploaded earlier

[Saurav26220267qs92]

I can't explore my documents which is uploaded earlier 

[S. S]

Hi @Saurav26220267qs92,

Hope you are doing well. Sorry for your experience with Reader Mobile.

Would you mind sharing the below information for further investigation:

1. Have you checked the different accounts you might have used with Reader Mobile (Sign in with Adobe versus social sign-in)?
2. Which platform do you experience the issue with? Reader Android, Reader iOS, and Acrobat online. Please login to Acrobat Online (https://acrobat.adobe.com/) using the same login credentials as in the app and confirm whether your files are visible in Acrobat online under the Documents section.
3. Are all the files missing, or only some files?
4. When did the issue start? Any details about any actions taken then?
5. Reader Mobile app build version, device model, and OS version.

Look forward to hearing from you.

-Souvik