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I have a file and I linked the Dropbox account to my adobe , but everytime I click the file , the page just goes white so I'm not sure what I'm doing wrong .
I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.
Would you mind sharing a few pieces of information for us to understand better:
1. The format of the file you are trying to open;
2. The application version of Acrobat Reader Mobile you are using;
3. The operating system [Android / iOS ] you are using and its version;
4. A screen recording showing the event would be great.
While you do so, please try the below steps as well:
1. Go to Acrobat Reader Mobile;
2. Click on the Files tab-> click on Edit on the top right;
3. Click on the block sign on the right of One Drive;
4. Once done , restart your device;
5. The,n open Acrobat Reader Mobile and log in to OneDrve again.
Let me know if the above steps help.