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Why does convert to pdf always return a failed to convert message?
Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.
Would you mind sharing a few pieces of information for further investigation:
1. The application version of Acrobat you are using;
2. The OS [Android/iOS] and its version;
3. A screen recording of the workflow you are trying to accomplish for better understanding;
The issue could also be related to the location of the original file. Have you tried converting a file stored in your local storage?
Look forward to hearing from you.