I pay for full version and I don't have it

[Tanase5CDA]

I purchase the full version and I don't have it 

[Harsh Vardhan Pareek]

Hi @Tanase5CDA,

Hope you are doing well.

As per the issue description that you are not able to use the full version of the Acrobat Reader mobile application. Would you mind sharing few details to understand the issue better?

1. Make and model of your device?

2. Application version?

To check if you have an Active subscription please refer: https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?#viewing-your-subscriptions

As under this email there is no plan active, if there is some other email that you have used, please let us know in the private message.

For sending a private message follow the below steps:

1. Tap my name beside my profile picture.
2. Tap send a message.
3. Write your message and tap send.

We will be waiting for your response. Once we've got that information from you, we can take a closer look.

Let us know if that helps.

Thanks,

Harsh