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I want to send PDFs that must be clicked by recipient to open? Most do arrive that way, but one or t

New Here ,
Jul 07, 2023 Jul 07, 2023

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I want to send PDFs that display size of file and must be clicked by recipient to open. Most do arrive that way, but one or two are arriving already opened in email. What am I doing wrong? Using iPad Pro, with latest software, fully updated Adobe Acrobat Pro and Apple Mail.

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iOS , View or share PDFs

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Adobe Employee ,
Jul 10, 2023 Jul 10, 2023

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Hi @default9fk2ftrearlc,

 

Hope you are doing well. Thank you for writing in!

 

I tried the workflow to share files using the share icon, and it worked whenever the file was shared using Apple Mail.

 

Would you mind sharing a screen recording of the issue for better understanding and assistance? Also, are you using the "Send a Copy" option or the Share button on the top right reading screen?

 

Look forward to hearing from you.

 

-Souvik

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