Thanks for the information but we are not able to view your ID from the screenshot as it is not in English.
Could you provide us your both emails in a private message?
For sending a private message follow the below steps:
Why is google id and acorobat app ID different?
The Google ID is the one you created and use for Google. The Adobe Acrobat ID is the one you created for Adobe. Google and Adobe are two separate companies that do not share information, so you need separate IDs — one for each company.