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Illegal withdrawal of funds

New Here ,
Dec 07, 2021 Dec 07, 2021

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it was written that the application is free. I didn't use it. I ask you to return the money. I am a father of many children.

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New Here ,
Dec 07, 2021 Dec 07, 2021

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No he don't owe this account I do maggie mccann

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Adobe Employee ,
Dec 08, 2021 Dec 08, 2021

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Hi @Игорь22134709pzr4 

 

Sorry for the inconvenience. As we can check you have opted for a premium subscription that is the reason you have got charged. Acrobat Reader mobile is a free application where you can use only a few features like View PDF, comment, fill and sign and print only but it has a premium subscription too.

Here is an FAQ on the premium subscription to understand it better: https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know if that helps.

 

Thanks,

Harsh

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New Here ,
Dec 28, 2021 Dec 28, 2021

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I never did this or got any money

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Adobe Employee ,
Dec 29, 2021 Dec 29, 2021

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Hi @Moonpie1976 

We can't see any subscription active on your account. Please let us know the issue so we can help you better.

 

Thanks,

Harsh

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