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iOS Reader -- how to stop the comment pane from opening automatically

New Here ,
Aug 03, 2023 Aug 03, 2023

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This bug just started.  Now when I click on a highlight or graphic, comment pane automatically opens on right side blocking my view.  I can't find any option in iOS to shut that off.

 

Does anyone have solution?  

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Adobe Employee ,
Aug 11, 2023 Aug 11, 2023

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Hi @Gerry31101452ctnx,

 

Hope you are doing well. Thank you for writing in!

 

Our team is aware of the issue and is working to fix it in the upcoming updates.

 

Sorry for the experience.

 

-Souvik

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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I have this problem too! I want to disable the comments pane automatically popping up on the right side of the pdf.

Using the free Acrobat Reader v23.07.01 (20230809.182710) on my iPad Pro v16.6

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Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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hi Gerry31101452ctnx and K-L-F,
Thank you for contacting us. Would you mind to update the latest Acrobat Reader 23.08.00 which is available now in App Store and see if the issue still happening?

Thank you for your patience.

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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Hello, I just did the update and opened a pdf. Yes it is still the same problem.

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New Here ,
Aug 22, 2023 Aug 22, 2023

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I already have this version.  No change.  Problem still exists.  Is there an option in iOS version to turn this off?

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Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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hi Gerry31101452ctnx and K-L-F,

We are sorry for any inconveneince and the experience you have. We will be looking into the issue.

Thank you for your patience. 

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Explorer ,
Nov 16, 2023 Nov 16, 2023

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I'm having this problem in Acrobat Pro. Only, I had it, and then I didn't for a whille, and now it's back again. It makes highlighting my text book nearly impossible. Beyond fustrating. 

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