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iPad - Adobe Acrobat Reader Intune Issue

New Here ,
Sep 10, 2021 Sep 10, 2021

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I have a lot of files on my iPad in Adobe Acrobat Reader Intune but every time I try and open the app I get the following message: "Adobe Acrobat Ready Intune" Needs to be Updated.  The Developer of this app needs to update it to work with this version of iPadOS.

 

Is there any way I can get to my files (they were stored through/in the app and not in the 'Files' app or something like that)?  Also, any clue if Adobe will ever update this to work with the newer OS version(s)?

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Crash or freeze

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Community Expert ,
Sep 12, 2021 Sep 12, 2021

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Wrong forum, so I moved this thread into the Acrobat Reader Mobile forum.

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Adobe Employee ,
Sep 13, 2021 Sep 13, 2021

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Hi,

 

Hope you are doing well.

You are getting the prompt because Acrobat Reader Intune is now discontinued so you need to install Acrobat Reader mobile which now supports Microsoft Intune, to continue working in Acrobat on the go. 

Here is a help document you can refer to for more details:

https://helpx.adobe.com/in/acrobat/kb/intune-app-end-of-life.html

Also, here is a link to install Reader mobile:

https://apps.apple.com/in/app/adobe-acrobat-reader-pdf-maker/id469337564

 

Let us know if you need any more information.

 

Thanks,

Harsh

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New Here ,
Sep 15, 2021 Sep 15, 2021

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Hi....i have the same issue which my app is not opening and it close automatically !!!! I have many files there what should I do?? It doesn't not show any message or prompt 

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