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iPad: issue filling out PDF due to „owner password“

New Here ,
Jul 21, 2022 Jul 21, 2022

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I repeatedly encountered an issue, where I wanted to fill out a PDF on my iPad that was specifically sent to me with the purpose to fill it out, but couldn't because a window pops up, asking for an "owner password". This happened with PDFs from different sources. As I said, the PDFs are formulars, intended to be filled out by me. Now for the best part: It works perfectly fine on Windows Acrobat. So how to solve this issue?! Or is it an issue on Apples side, since it also doesn't work with the native PDF preview on iPad (also asking for an owner password)?

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PDF forms

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New Here ,
Jul 26, 2022 Jul 26, 2022

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Update: Even wenn I fill out the PDF form on a Windows notebook and then send it to my iPad or iPhone just so I can print it somewhere, the print comes out as the blank PDF without the filled out sections. This is so aggrevating! Can't believe this issues hasn't been adressed yet! 

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing some information for our better understanding:

1. The application version of Acrobat you are using;

2. The iOS version you are running;

3. A sample file you worked with so that we can try to reproduce it at our end.

 

Thanks,

Souvik.

 

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