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IPad Pro - Edits to PDF don't show up Correctly

New Here ,
Dec 02, 2019 Dec 02, 2019

I have the Adobe app on my Apple IPad Pro.

I have an Apple stylus pen that I’m using to add information and drawings to the PDF’s.

When I email the PDF from the App, inside the email window that opens up, everything added shifts to a different part of the PDF. After I go into my sent items in my email, it also shows that everything shifted.

However when I checked my sent items from a computer, it’s normal.

Either way the person receiving it gets it correctly.

 

It appears the issue is only seeing it on my IPad when emailing it.

 

Does anyone have any idea how I can make it appear on the IPad correctly?

Thank you in advance.

855
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Community Expert ,
Dec 02, 2019 Dec 02, 2019

What app do you use to edit the PDF file?

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Dec 02, 2019 Dec 02, 2019

I'm using Acrobat

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LEGEND ,
Dec 02, 2019 Dec 02, 2019

Sounds as if you have found a bug in your email app, and should report that to the maker of the app. If it's the Apple app, Apple are notoriously bad at showing PDFs.

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New Here ,
Dec 02, 2019 Dec 02, 2019

It's Adobe Acrobat Reader for PDF.

I think that's frmo Adobe.

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LEGEND ,
Dec 02, 2019 Dec 02, 2019

You wrote "When I email the PDF from the App, inside the email window that opens up, everything added ". So far as I know, a DIFFERENT app opens up to send the mail. Is it definitely part of the Adobe app?

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New Here ,
Dec 02, 2019 Dec 02, 2019

Correct.

Adobe opens up the Iphone email app insude Adobe to send the email. 

As far as I know, there is no option to send it from within adobe (not connected to the email iphone app).

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LEGEND ,
Dec 02, 2019 Dec 02, 2019
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So, it's the iPhone email app which is at fault, it seems to me. Bad, but outside Adobe's chance to fix it.

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