iPhone adobe acrobat app crashing

[Carly_N_39618]

Please help! Is there an issue or update with the mobile iPhone app?  

I cannot access my adobe cloud articles from the mobile app while using the internet. The app automatically crashes. If I turn the internet off, I can open the app but can't access my Adobe Cloud. 

[S. S]

Hi @Carly_N_39618,

Sorry for the experience with the Acrobat Reader Mobile app crashing.

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

We request your kind understanding and patience while the team gets the fix live.

Regards,
Souvik.

[S. S · Accepted solution]

Hi @Carly_N_39618,

Good news.

We are live with the fix.

Please restart your device once and try using the app again. 

Let us know how it goes.

Regards,
Souvik.