• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Its showing error messages already subscribed with error Already purchased. Error code: IS9224/6050/

New Here ,
Apr 05, 2024 Apr 05, 2024

Copy link to clipboard

Copied

Already purchased. Error code: IS9224/6050/hMqHFgOlnZ

What to do with this error messages 

TOPICS
Android

Views

101

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 08, 2024 Apr 08, 2024

Copy link to clipboard

Copied

Hi @Zahid365602313he7,

 

Hope you are doing well. Thanks for writing in!

 

I checked your account and saw a cancelled account for Acrobat Premium through your Samsung Galaxy Store.

Would you mind uninstalling the current version of Reader Mobile, installing a fresh version from the Samsung Galaxy Store, and then trying to purchase the subscription again?

 

Hope this helps.

 

-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 18, 2024 Apr 18, 2024

Copy link to clipboard

Copied

LATEST

Hi thanks for replying 

Yes I cancelled but they still took money for the next full year .also I tried as recommended above still no joy

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines