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Je voulais une version gratuite mais j’ai été obligé de m’abonner pour 1 an

New Here ,
Mar 07, 2024 Mar 07, 2024

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Bonjour 

je voulais une version gratuite et j'ai été obligé de prendre un essai gratuit que j'ai oublié d'annuler hier et maintenant je me retrouve avec un abonnement pour un an dont je n'ai pas besoin et que je ne peux pas payer que puis-je faire pour rester juste 1 mois 

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Adobe Employee ,
Mar 25, 2024 Mar 25, 2024

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Hello @laetitia35927979ritc,

 

Hope you are doing well. Sorry for your experience.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the links below for more information.

 

For Android  Subscription Services — Acrobat for Android Help (https://adobe.ly/4a4eHtV)

For iOS Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4a4eHtV)

 

Let me know if this helps.

 

Thanks,

Souvik.

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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