Just installed Reader on iPhone 12 Pro and Can’t Open PDF

[Valorie5FF9]

How does this work? I just installed free Adobe Reader on iPhone 12 Pro, and can't open Budget car rental receipt to view 

help!

[Harsh Vardhan Pareek]

Hi @Valorie5FF9 

Hope you are doing well.

As per the issue description that you are unable to view a PDF. Would you mind sharing a few details to understand the issue better?

1. Is there any error showing up?
2. Try to open Other PDFs and check if you facing the same issue?
3. If possible, could you attach the file or some screenshots of the issue?

Looking forward to hearing back from you.

Thanks,

Harsh

[suzie22150600w1gl]

I have downloaded pdf on my IPhone 12 and I have problem opening it. What do I have to do? Reinstall it and down load again what's the best app for this.

[Harsh Vardhan Pareek]

Hi @suzie22150600w1gl 

Is there any error while opening the PDF? 

What is the exact workflow you are following when trying to open the file?

Looking forward to hearing back from you.

Thanks,

Harsh