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Linking OneDrive account

New Here ,
Dec 08, 2022 Dec 08, 2022

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When trying to link OneDrive account to my tablet Adobe failing message pops up saying: "Address administrator". Everything fine on my laptop, same OneDrive account.

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Adobe Employee ,
Dec 08, 2022 Dec 08, 2022

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Hi @Mark27496272fhei,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing the screenshot of the error that you get? Also, is your account monitored by your organization, or are you using a personal account to sign in to OneDrive?

 

Please share the above information so we can assist you better.

 

Look forward to hearing from you.

 

-Souvik.

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New Here ,
Dec 09, 2022 Dec 09, 2022

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Hello, thanks for answering. I am using an account by organization, university. 

Attaching a screenshot.

 

Thanks.

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Adobe Employee ,
Dec 11, 2022 Dec 11, 2022

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Hi @Mark27496272fhei,

 

Would you mind sharing the below links with your organization's admin team so they can check if all the consent is allowed to the application for accessing OneDrive:

Acrobat Mobile AppConfig: https://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/appconfig.html

Acrobat Enterprise Deployment: https://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/androidenterprise.html

Integrating OneDrive with Acrobat: https://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/onedrive.html

 

Please let us know the updates so we can check further.

 

-Souvik.

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