Login issue on Laptop

[Ganesh22654218ls5h]

Hi Team,

I had purchased the pro version by paying ₹2600/-. I am able to login via Mobile and getting all pro feature, but after logging via Laptop I am asked to pay for using the pro feature. Could you kindly look and advise.

[Harsh Vardhan Pareek]

Hi @Ganesh22654218ls5h 

For using premium features on the laptop you need an Acrobat DC subscription which is different from the mobile's Acrobat premium subscription. However, you can use the Acrobat premium subscription on the mobile if you the Acrobat DC subscription for desktop (Win/Mac).

Here is a help document for subscription information: https://www.adobe.com/in/acrobat/pricing.html

Mobile Reader app FAQ: https://helpx.adobe.com/acrobat/mobile-app-faq.html

Let us know if that helps.

Thanks,

Harsh